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The practice is currently closed. If you need medical help use NHS 111 Online or call 111. In a life-threatening emergency call 999.
The practice is currently closed. If you need medical help use NHS 111 Online or call 111. In a life-threatening emergency call 999.

Prescriptions

View the different methods to order prescriptions.

Ordering repeat prescriptions
Collecting your prescription
Questions about your prescription
Medication reviews
Prescription charges
What to do with old medication
About pharmacists
Pharmacy first
Frequently asked questions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:
‍
• Using your NHS account (through the NHS Website or in the NHS App)
• Using our Online Service (Patchs)

‍These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

• Bring the paper form to the surgery, Monday to Friday from 8:30am to 6.00pm (either drop off the paper slip with our reception team or leave it in the post box outside). Get directions

Collecting your prescription

You can usually collect your prescription from the pharmacy within 2 working days of ordering. In some cases, it may be available sooner, depending on stock and availability.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time, the easiest options are:

• On the NHS App or NHS Website where you order repeat prescriptions
• Using our Online Service (Patchs)

You can also:
‍
• Come into the practice and let us know the pharmacy you wish to nominate. Get directions
• At any pharmacy that accepts repeat prescriptions

Questions about your prescriptions

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Go to medicines A to Z (nhs.uk)

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

To view the latest information about prescriptions charges click the link below.
Prescription charges (nhs.uk)

What to do with old medication

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• Coughs
• Colds
• Sore throats
• Tummy trouble
• Aches and pains

They can also advise on medicine that you can buy without a prescription.
Find a pharmacy (nhs.uk)
Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Pharmacy First

Your local pharmacy is a quick and convenient way to get help for minor health concerns. Pharmacists can offer advice, recommend treatment, and provide medication for a range of common conditions without needing a GP appointment. Using Pharmacy First helps you get care sooner and keeps GP appointments available for those who need them most.

Conditions treated through Pharmacy First:
‍
‍• Earache (ages 1–17)
• Impetigo (aged 1 and over)
• Infected insect bites (aged 1 and over)
• Shingles (aged 18 and over)
• Sinusitis (aged 12 and over)
• Sore throat (aged 5 and over)
• Urinary tract infections (women aged 16–64)
Learn more (nhs.uk)
Find a pharmacy (nhs.uk)

Frequently asked questions

How long does it take to process a prescription?

Prescriptions are usually processed within 2 working days. Please allow additional time for the pharmacy to prepare your medication.

Where can I collect my prescription?

You can choose a nominated pharmacy for your prescriptions to be sent to electronically, making collection quick and convenient. For more information view here.

Can I order a prescription early?

We recommend ordering your medication when you have around 7 days remaining. Requests made too early may not be issued.

Can I request medication that is not on my repeat list?

If you need medication that is not on your repeat list, a clinician will need to review your request. This may take longer and could require an appointment.

What should I do if I’ve run out of medication?

Please contact the practice as soon as possible. In urgent cases, your pharmacy may be able to provide a limited emergency supply.

Can I track my prescription request?

If you order online or via the NHS App, you may be able to track the status of your request. Alternatively, you can contact the practice or your pharmacy for an update.

Is there a charge for prescriptions?

Prescription charges may apply depending on your eligibility. Some patients are entitled to free prescriptions. Please check NHS guidance for more information.

What is a nominated pharmacy?

A nominated pharmacy is your chosen pharmacy where your prescriptions are sent electronically, so you don’t need to collect a paper prescription. If you'd like to nominate a pharmacy for the first time or change which pharmacy you collect your prescriptons from click here.

Can someone else collect my prescription for me?

Yes, a friend, family member, or carer can collect your medication on your behalf from the pharmacy.

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