When to use 111
Call 111 or use NHS 111 Online if:
• You need urgent medical help but it’s not life-threatening
• Your GP surgery is closed and you need advice
• You’re unsure which service you need
If you need medical help now, use NHS 111 Online or call 111.
NHS 111 Online is for people aged 5 and over. Call 111 if you need help for a child under 5.
• You need urgent medical help but it’s not life-threatening
• Your GP surgery is closed and you need advice
• You’re unsure which service you need
If you need medical help now, use NHS 111 Online or call 111.
NHS 111 Online is for people aged 5 and over. Call 111 if you need help for a child under 5.
When to call 999
Call 999 in a life-threatening emergency, including:
• Major accidents or serious trauma
• Severe breathlessness
• Heavy or uncontrollable bleeding
• Loss of consciousness
• Suspected heart attack or stroke
If you need help in a life-threatening emergency call 999 immediately.
• Major accidents or serious trauma
• Severe breathlessness
• Heavy or uncontrollable bleeding
• Loss of consciousness
• Suspected heart attack or stroke
If you need help in a life-threatening emergency call 999 immediately.
Find your nearest A&E
Accident and emergency (A&E) is for serious injuries and life-threatening emergencies.
These are things like heavy bleeding, choking, serious trauma and seizures.
These are things like heavy bleeding, choking, serious trauma and seizures.